Privacy, Terms & Conditions

Terms and Conditions

1. We guarantee that our products and services are one of the best!

2. Each product has a different warranty. Once you enquire it, we send you all the details about the product.

3. Quotations including installations assume that the client has provided main power (240V AC) point(s), internet access, modem and/or telephone socket(s) at the point(s) of installation otherwise extra charges will apply. Painting, chasing, patching, and finishing is to be made by the other contractors.

4. All works to be carried out within normal working hours, Sydney Local Time Monday to Friday 8:00 am to 5:00 pm except public holidays, otherwise surcharge may apply. Emergency After-hours Response Service time, Sydney Local Time Monday to Sunday 7:00 am to 10:00 pm.

5. Ownership of goods supplied or installed shall remain the property of Home Automation Technologies until paid in full by the customer.

6. The Customer shall pay the equivalence of 50% of the quoted price/contract price upon acceptance of the quotation and the terms and conditions. No works or goods will be ordered and supplied until such time that 50% of the order price is paid for. We are not responsible for any works, equipment supplied or any service work until such time that at least 50% of the contract price is paid to us and our terms and conditions are accepted and adhered to. 30% must be paid after our cabling job done and the rest amount should be paid on job completion. The deposit is not refundable without the written consent of Home Automation Technologies.

7. It is assumed that the all proposed works will be executed in an asbestos-free environment. No responsibility will be accepted by Home Automation Technologies for the delay and additional costs (if any) associated with asbestos or removal thereof.

8. All video surveillance systems, if you wish to have remote viewing from offsite or via an existing network it is owner’s cost and responsibility. The customer has to take care of any ongoing broadband internet cost, phone line cost if the system needs any.

9. Any of our access control system quotations do not include any user keys/cards. They can be purchased separately depending on the customer’s actual demand.

10. Prior authorization must be given by Home Automation Technologies for any goods returned for credit. Except for the return of faulty or incorrectly supplied, a 20% restocking fee applies for all return goods. Claim for equipment damaged as a result of incorrect use will not recognize.

11. No claims will be recognised after 10 days from the date of invoice or date of delivery.

12. The invoice number, date and product serial number must be quoted for warranty. The copy of invoice may be required.

13. Warranty does not cover damage, malfunction or failure resulting from accidents, physical impact, virus, hacker attacks, misuses or misapplication, environmental issues, improper voltage, users’ operational mistakes, improper or unauthorized repair, neglect (forgot password etc), modification or use of unauthorized parts or accessories.

14. Home Automation Technologies warranty will not cover equipment, which has been: stolen, vandalized, in a fire, in flood, lightning strikes or if equipment has been tampered with by anybody except us.

15. 1.1% Merchant fee will be charged if the customer pays by Credit Cards, we don’t accept AMEX as a payment method.

16. Warranty is void if the case or screws are opened by customer.

17. All goods are sold FOB. All freight to and from Home Automation Technologies is at the expense of the customer. Should you have your own freight agent, please advise the salesperson concerned or our Technical Department prior to delivery. Please also be advised that your courier is acting as your agent, should the goods be misplaced, incorrectly delivered or stolen by your courier, Home Automation Technologies will not be liable or responsible.

18. Please, ALWAYS backup your whole data before service, repairs or replacement.

19. Any quotation is valid for 30 days only unless specified any longer. It may be withdrawn or varied by Home Automation Technologies at any time prior to acceptance.

20. All prices quoted in our price list are subject to change without notice. All goods will be paid for COD unless credit terms are established and accepted by Home Automation Technologies in advance.

21. Prices and configuration are strictly confidential and must not be disclosed to other parties without the written consent of Home Automation Technologies.

Security Camera Equipment Rental Agreement

Please read our terms of use carefully. You are consenting to be bound by these terms

of use when accepting our quotation.

1. Term. This Agreement shall commence on the Installation Date and remain in full force and effect until Equipment is returned to Owner. Renter shall return the equipment as per the agreement date and time, unless terminated earlier consistent with the terms herein. The minimum term of the Agreement is 5 months.

2. Payment. Renter shall authorize Owner to charge the debit card or credit card on file with Owner an amount equal to all payments and fees due under this Agreement. Renter shall also pay other charges in accordance with this Agreement due upon return of Equipment, fully allowed by law, including but not limited to: a)charges for optional services, if any; b) applicable taxes; c) loss of, or damage or repair to the equipment, loss of use, diminution of the equipment’s value caused by damage  to it or repair to it, and costs to enforce such charges including administrative fees for processing the claim and legal expenses; d) full day rate charged for each day of late return of the equipment; e) unless due to the fault of Owner, all fines, penalties, court  costs and other expenses relating to the equipment assessed against Owner or the equipment during the rental Term; f) all expenses Owner incurs due to Renter’s failure to return the equipment including costs in locating and recovering the equipment; The Renter will be invoiced 8 weeks rental fee in advance at the time of entering into this Agreement or the supply of the equipment to the site. Any extra charges exceeding the limit of 25 GB will be charged at the rate of seven dollars ($7.00) per gigabyte.

3. Late Payment. If Renter fails to make any installment payment within fourteen (14) days of the due date, Renter shall pay a surcharge of 15% per annum added to final invoice, per day for late payments.

4. Care & Location of equipment. Equipment can only be used in a careful and proper manner and shall not be used in any way that is inconsistent with Owner’s instructions or manuals. Equipment shall be located with Renter for the duration of the Agreement.

5. Repair and Alterations. The costs of all repairs made during the Term shall be paid by Renter, including but not limited to labor, material, parts and other items. Equipment shall not be serviced or repaired and parts and accessories shall not be replaced without Owner’s prior consent.

6. Insurance. Renter must carry insurance satisfactory to Owner equal to the value of the equipment to ensure its full replacement, unless agreed otherwise in writing by Owner.

7. Restrictions on Use. Renter shall take all the necessary steps to protect the equipment and keep it in good condition subject to fear wear and tear.

8. Loss or Damage. Renter shall alert Owner to any damage to the Equipment. Renter shall be responsible for any loss or damage to equipment and loss of use, diminution of the equipment’s value caused by damage to it or repair to it and missing equipment.

9. Condition of Equipment. Renter acknowledges that Renter has examined the equipment and that it is in good condition except as otherwise specified.

10. Return of Equipment. Renter shall return equipment on the date agreed, in the same condition as Renter received it, except for normal wear and tear. Renter shall return the equipment by requesting the owner to attend the site to remove the equipment. If equipment is not returned on said date, Owner reserves the right to take any action necessary to regain possession of the equipment.

11. Termination. This Agreement shall terminate on the date agreed. Owner reserves the right to terminate this Agreement earlier upon notice to Renter. If the Renter wishes to terminate this Agreement, the Renter must provide a notice of at least four (4) weeks notice to terminate the Agreement.

12. Indemnification and Liability. Renter shall indemnify, defend and hold harmless Owner from and against any claim, demand, cause of action, loss or liability (including attorney’s fees and expenses of litigation) for any property damage or personal injury arising from Renter’s use of Equipment by any cause, except to the extent caused by Owner’s gross negligence or willful misconduct. The provisions of this Article shall survive the termination of this Agreement with respect to any claims or liability accruing before such termination. In no event shall owner be liable for any indirect, special or consequential loss or damages arising from renter’s use of equipment, including but not limited to loss profits and loss revenue, even if informed of the possibility of such damages. All warranties or conditions implied by law are excluded. If implied warranties or conditions cannot be excluded, but limitation is permitted, our liability is limited to, in relation to goods a refund of the instalment price actually paid. No claim would be admitted the product or service does not serve the purpose.

13. Ownership. Owner shall at all times retain ownership and title to the Equipment. Renter shall immediately notify Owner in the event Equipment is levied, has a lien attached or is threatened with seizure. Renter shall indemnify and hold Owner harmless against all loss and damages caused by such action.

14. Waiver. No failure of Owner to exercise or enforce any of its rights under this Agreement shall act as a waiver of subsequent breaches; and the waiver of any breach shall not act as a waiver of subsequent breaches. Owner’s acceptance of payment with knowledge of a default by Renter shall not constitute a waiver of any breach.

15. Sever-ability. In the event any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be unenforceable, that provision will be enforced to the maximum extent permissible under applicable law, and the other provisions of this Agreement will remain in full force and effect. The parties further agree that in the event such provision is an essential part of this Agreement, they will begin negotiations for a suitable replacement provision.

16. Assignment. Renter may not, without the prior written consent of Owner, transfer or assign this Agreement or any part thereof. Any attempt to do so shall default on this Agreement and shall be void.

17. If the Renter is an incorporated entity, then the signatories of the Renter or the individuals will accept the quotations and the directors of the entity would be personally liable for the payment of the tax invoice. Any overdue invoice will be treated as a liquidated debt.